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We offer full refunds or store credit minus the shipping cost on any full priced items returned to us within 14 days of delivery.
Please email info@jubeeandco.co.nz or fill out the Contact us form and we will be in contact as soon as possible.
Any refund is at the discretion of Jubee & Co.
Return postage is at your own cost unless there is a fault with the clothing item, in which case we will arrange postage at our cost.
If your product is faulty - the fault needs to be brought to our attention within 14 days of purchase.
Sale items are final. We unfortunately do not offer refunds or exchanges on any sale item purchased. So please choose carefully.
All returned merchandise must be in their original packaging, unworn with all tags attached.
Upon receipt of the returned merchandise, Jubee & Co. reserve the right to deny credit if the merchandise does not meet the return policy requirements.
Please note- If the product has not been washed as per washing instructions, we cannot offer a refund, exchange or store credit.
We reserve the right to refuse a refund if the item(s) is not returned in the condition it was sent.
